JOB BRIEF

We are seeking a technically-skilled Product Manager to own the product roadmap for our Platform Infrastructure team. This role owns product management for core platform systems, including authentication, security, infrastructure, and native applications. Due to the focused nature of this team, this Product Manager will also coordinate QA strategy and testing activities. The ideal candidate has strong technical depth and thrives in managing foundational platform services that enable the entire organization. This is an excellent opportunity for a developer or QA engineer looking to transition into product management, or for a technically savvy Product Manager seeking deep technical ownership.

This role is remote within Costa Rica.

WHO WE ARE

GreenSlate is the fastest-growing provider of technology and business solutions for media productions. We provide the most advanced technology for production accounting and entertainment payroll. Our innovative cloud-based platform is evolving the entertainment industry’s back-office by replacing inefficient paper-based processes with digital solutions. The studios, film franchises, independent producers, and content creators we serve benefit from greater efficiencies, better access to data, and cost savings, and they minimize their impact on the environment. GreenSlate offers a full range of payroll, software application, production accounting, tax credit management, ACA compliance & benefits, production insurance, and consulting services. To learn more about the productions we partner with, please visit greenslate.com. 

WHAT WE EXPECT FROM YOU

Product Management:

• Own the product roadmap for Platform Infrastructure, including authentication, authorization, security, infrastructure utilities, and native applications (Median, Electron).
• Develop technical requirements by collaborating with engineering leadership, architects, developers, and security stakeholders.
• Become the subject matter expert for platform infrastructure, acting as the primary resource for developers and QA engineers on technical architecture, security patterns, and infrastructure decisions.
• Create technical specifications, documentation, and feature requirements for infrastructure projects, including SignalR, Hangfire, caching systems, and background jobs.
• Schedule and lead technical kick-off meetings for infrastructure projects.
• Act as Product Owner in SCRUM ceremonies for your development team.
• Review project plans with developers for owned features and manage projects to ensure they are developed, tested, and deployed on time.
• Act as a technical liaison between Product Management and Engineering, translating complex technical initiatives into business value and vice versa.
• Collaborate with other Product Managers to provide infrastructure and security support for their feature development needs.
• Own features even after they are released, overseeing maintenance and prioritizing technical debt, security enhancements, and performance improvements.

Quality Assurance:

• Perform QA activities for Platform Infrastructure releases, including test planning, test execution, and defect tracking.
• Develop and execute testing strategies for complex technical systems, including security, authentication, and infrastructure changes.
• Define comprehensive acceptance criteria that account for security, performance, scalability, and reliability requirements.
• Lead sign-off processes for technical releases, ensuring all stakeholders understand risks and validations.
• Ensure thorough test coverage for high-risk infrastructure changes that impact the entire platform.

Cross-Functional Collaboration:

• Partner with security leadership to prioritize and implement security enhancements and compliance requirements.
• Collaborate with DevOps and Engineering Enablement on CI/CD improvements, developer tooling, and infrastructure optimization.
• Work with other Product Managers to unblock technical dependencies and provide platform capabilities that enable their feature development.
• Coordinate with external vendors (Median, Okta, AWS) on platform integrations and technical requirements.

WHO YOU ARE

• Technically proficient with experience in software development, QA engineering, systems architecture, or technical product management.
• Strong understanding of web application architecture, APIs, authentication/authorization, and cloud infrastructure.
• Comfortable with technical concepts including background job processing, caching strategies, database architecture, and system integration patterns.
• Experience with QA methodologies, test planning, and quality processes - or strong willingness to develop these skills.
• Excellent communicator who can translate complex technical concepts for non-technical stakeholders and business requirements for engineering teams.
• Motivated, professional, and responsible with the ability to balance product strategy and hands-on quality assurance.
• Detail-oriented with a strong focus on security, reliability, and system performance.
• Proactive problem solver who thinks through technical issues systematically and designs scalable solutions.
• Skilled collaborator who can work effectively with engineering leadership, architects, and individual contributors.
• Comfortable working in a focused team environment where you'll have significant autonomy and direct impact.
• Excited about emerging technologies and can evaluate experimental tools (especially AI) for practical application.
• Thrives under pressure and can balance competing priorities including feature development, technical debt, security requirements, and operational stability.
• Takes pride in your work and sees projects through from conception to completion

WHAT YOU CAN EXPECT FROM US (Costa Rica)

• Compensation that reflects your value: Competitive salary packages tailored to your experience with opportunities for regular reviews and raises
• Comprehensive Benefits:  Benefits that go beyond the basics, including private medical and life insurance, psychological support, English program, wellness discounts and perks through the Holisticly platform.
• Full-Time Remote Flexibility: Enjoy working remotely with all the tools and support needed to stay connected and productive
• Impactful Work: Be part of projects that make a difference in the entertainment industry, with a direct influence on shaping our future and making tangible change
• A Thriving, Collaborative Culture: Join a team that values open communication and creativity. Quality, Urgency, Innovation, Service and Collaboration drive everything we do

The physical demands that are described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to hear and see. The employee is regularly required to stand and sit/ The employee is regularly required to practice manual dexterity sufficient to operate standard office equipment. Specific vision abilities required by this job include close vision and distant vision. While performing the duties of this job, the employee is exposed to standard office equipment. Occasionally called upon to work hours in excess of the normal daily schedule.  The employee may need the ability to lift up to 50 pounds.

GreenSlate is an equal opportunity employer and committed to providing equal employment opportunity to all applicants and team members regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. GreenSlate makes reasonable accommodations for handicapped and disabled team members.

At GreenSlate, we take steps to ensure our customers and applicants remain safe from online fraud and scams. We never ask for credit card numbers, credit reports, or other sensitive information as part of our application process, and we do not require applicants to purchase training or pay a fee. We encourage applicants to do research before engaging in any transaction and never give out their credit card or bank account information to any unknown parties.